FAQ
A collection of Frequently Asked Questions from customer inquiries.
About Data Linkage
Q:I would like to know how to link multiple iOS devices.
A:Please check here.
Q:I would like to know how to link multiple Android (Google Play) devices.
A: Please check here.
Q:I would like to know how to link with different platforms and non-platforms (Windows,macOS,Android(apk)).
A: Please check here.
Q:I would like to know how to link with TOKYO BEAST BASE.
A: Please check here.
Q:I want to unlink TOKYO BEAST BASE and TRIALS.
A: We're sorry. Once TOKYO BEAST BASE and TOKYO BEAST TRIALS have been linked, they cannot be unlinked.
Problems during play
Q:I received the "A connection error occurred. Return to the title screen." error.
A: If you are unable to launch the game with this error, Mac users, please move the TOKYO BEAST TRIALS application (TOKYO BEAST.app) to the "Applications" folder and try launching it.
Q:I received the "An error occurred during communication. Would you like to retry?" error.
A: This error may occur in environments where your network connection is not good. Check your network status and retry.
About JEWELs
Q:How do I purchase JEWEL?
A: JEWELs can be purchased from the "TB STORE". For more information about the TB STORE, please check here.
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