TOKYO BEAST Terms of Use
These Terms of Use (hereinafter, the “Terms”) set forth the conditions under which customers (hereinafter, the “User(s)”) may use the services (hereinafter, the “Service”) provided by TOKYO BEAST FZCO (hereinafter, the “Company”).
Article 1 (Conditions of Use)
The User shall use the Service (including, but not limited to, the purchase and use of in-game currency as defined in Article 6, Paragraph 1; hereinafter the same shall apply) on the condition that they agree to all contents of these Terms. The Service is provided through smartphone applications and applications installed on PCs, and may also be provided in other forms. Once a User agrees to these Terms with respect to one form of provision of the Service, such agreement shall also be effective for the use of the Service through any other form of provision.
Article 2 (Eligibility)
If a person under the age of 20 uses the Service, any and all actions related to the use of the Service (including consent to these Terms) — such as the purchase of and payment for any items sold for a fee, any transactions requiring fees, and any other services provided for a fee (hereinafter collectively, “Paid Services”) — shall require the consent of the person’s parent(s) or other legal representative.
The Company may set a monthly spending limit for the use of the Service by persons under the age of 20. In such a case, persons under the age of 20 may purchase Paid Services only within the scope of such limit. If a User who was under the age of 20 uses the Service after reaching 20 years of age, that User is deemed to have ratified all actions related to the use of the Service taken while under the age of 20.
Article 3 (Account Registration)
The Company shall issue a unique account (hereinafter simply referred to as the “Account”) to the User. The User shall use the Service by means of their own Account.
The Company may require the User to complete a registration procedure as a User (hereinafter referred to as “Account Registration”). When registering, the User shall accurately provide the user name and other information the Company may request. If there is any change in the information related to the User’s Account, the User shall promptly complete the necessary procedures for such changes in the manner specified by the Company.
If a User wishes to continue using the same Account on a new device when changing devices (hereinafter, “Data Transfer”), the User shall follow the procedures designated by the Company. The extent to which such Data Transfer is possible shall be determined by the Company.
If the Company reasonably determines that the User may be a citizen or resident of a country or region (including, without limitation, the People’s Republic of China, the Russian Federation, Belgium, the Netherlands, North Korea, Iran, Myanmar (Burma), Syria, Yemen, Sudan, South Sudan, Cuba, Afghanistan, Iraq, Lebanon, Venezuela, Belarus, the Bahamas, Botswana, Burundi, Cambodia, the Central African Republic, Côte d’Ivoire, the Democratic Republic of the Congo, Eritrea, Ethiopia, Ghana, Liberia, Nicaragua, Pakistan, Serbia, Somalia, Sri Lanka, Trinidad and Tobago, Tunisia, Zimbabwe, and the United Arab Emirates; hereinafter, “High-Risk Country”) where the use of the Service is restricted or prohibited by applicable laws and regulations in that country, or if it may be interpreted that in-game currency in the Service is subject to securities regulations in such country, or if there is a possibility thereof, the Company may refuse to issue an Account. Further, for such determination, the Company may request information from the User regarding their nationality, place of residence, permanent residency, or other details.
Users who are citizens or residents of a High-Risk Country are not allowed to use the Service. If the User realizes that they are a citizen or resident of a High-Risk Country or recognizes there is such a possibility, the User shall immediately cease using the Service.
Article 4 (Management of Account)
The User shall not allow a third party to use, or share with a third party, the User’s device, Account, or password (hereinafter collectively, the “Account, etc.”). The Company does not manage the User’s device.
In using the Service, the User shall manage their own Account, etc. at their own responsibility, and shall bear all responsibility for any actions taken through the use of their Account, etc.
The Company shall regard all actions taken using the User’s Account, etc. as actions by the User associated with such Account, etc., regardless of the actual person using it.
The Company shall not be liable for any damage suffered by the User due to failure or loss of the User’s device, malware, spyware, viruses, hacking or cracking attacks from third parties, inadequate management or misuse of the Account, etc., or unauthorized use of the Account, etc. by a third party, except in cases where the Company acted with intent or negligence.
If there is any risk that the User’s Account, etc. might be used fraudulently by a third party, the User shall promptly notify the Company and take any necessary measures to avoid such fraudulent use.
The Company shall not be liable, except in cases where it acted with intent or negligence, for any disadvantage that may arise from the User losing or forgetting their Account, etc. or any information related thereto (including the loss of any and all states achieved within the Service, hereinafter collectively referred to as “Usage Data, etc.”).
Article 5 (Paid Services)
The Company may offer Paid Services and data provided for a fee (hereinafter, “Paid Data”) within the Service. As part of such Paid Services, the Company may set fees or other costs for transactions between Users. The Company reserves the right to suspend or change the provision of any Paid Services or Paid Data at any time at its sole discretion.
If the User purchases Paid Services or Paid Data from the Company, the User shall pay the consideration specified by the Company. Once the Company has confirmed the payment by the User, the Company shall reflect in the User’s Account that the Paid Services or Paid Data are available for the User to use within the Service.
The User may purchase and pay for Paid Services and Paid Data only at the prices and through the payment methods specified by the Company. If, despite the User carrying out the purchase procedure, the Company cannot confirm the corresponding payment, the Company may refrain from taking the action stated in the preceding paragraph.
If any dispute related to payment arises between the User and any third party other than the Company, the User shall resolve such dispute with the relevant third party, and the Company shall not be liable unless the Company acted with intent or negligence.
Except where otherwise specified by the Company or required by law, the Company shall not refund any Paid Services or Paid Data purchased by the User.
The Company may post conditions related to the purchase, payment, or use of Paid Services or Paid Data within the Service or in other places accessible from the Service. If such posting exists, the User shall purchase, pay for, and use such Paid Services or Paid Data in accordance with the posted conditions.
Separate restrictions stipulated within the Service may apply to the purchase and use of Paid Services or Paid Data by minor Users.
Article 6 (In-Game Currency)
The User may purchase in-game currency (hereinafter simply referred to as “In-Game Currency”) within the Service. The Company may change, without prior notice to the User, the purchase unit price of the In-Game Currency. Regarding the payment methods (including non-monetary methods) available to purchase In-Game Currency, the Company shall separately designate such methods in accordance with Paragraph 3 of the preceding Article.
Unless specifically permitted by the Company, the User may not allow another User or any third party to use, lend, transfer, buy or sell, pledge, or perform any acts equivalent thereto with respect to the In-Game Currency.
Except where otherwise stipulated by the Company or required by law, the Company will not refund the In-Game Currency.
By following the method designated by the Company, the User may exchange In-Game Currency for certain data or services provided within the Service. The Company may change, at any time and without notice to the User, the amount of In-Game Currency required to exchange for individual data or services.
After the completion of the exchange transaction set forth in the preceding paragraph, the User may not cancel such transaction. If any fraudulent transaction is identified, the Company reserves the right to cancel or invalidate such transaction.
The validity period for In-Game Currency differs depending on the platform, as follows. Once the relevant period has elapsed, the In-Game Currency automatically expires and can no longer be used:
App Store (legal currency payments): No expiration date
Google Play (legal currency payments): No expiration date
TOKYO BEAST BASE (legal currency payments): 180 days from the date of acquisition
TOKYO BEAST BASE (cryptocurrency payments): 180 days from the date of acquisition In-Game Currency that has passed the above validity period will not be refunded, returned, or compensated for any reason, except where a refund obligation arises under applicable laws. However, for “Google Play (legal currency payments),” refunds may be permitted in accordance with Google Play’s refund policies.
The Company may abolish (meaning to end both the issuance and use of) In-Game Currency by giving notice via the Service, the Company’s website, or any other means the Company reasonably deems appropriate, with a notice period that the Company deems reasonable. Except where the Company is legally obligated to provide a refund, upon the expiration of such notice period, any In-Game Currency will become invalid. Even if the User suffers damages due to the invalidation of In-Game Currency, the Company shall not be liable except in cases where the Company acted with intent or negligence.
Article 7 (Burden of Costs)
The User shall bear all costs and taxes, including the purchase, introduction, and maintenance of equipment or software necessary to use the Service, data usage fees, communication fees, and electricity fees, which arise in relation to the use of the Service.
While the Company may present a recommended environment for the use of the Service, the User shall, at their own expense, arrange such environment.
Article 8 (Ownership of Intellectual Property Rights)
All copyrights, patent rights, trademark rights, and other proprietary rights (hereinafter, “Intellectual Property Rights, etc.”) related to the Service shall belong to the Company or a third party with legitimate authority over such rights.
Without the Company’s consent, the User shall not copy, modify, publicly transmit, or otherwise use any information provided by the Company through the Service in a manner that infringes the Company’s Intellectual Property Rights, etc.
Article 9 (Handling of Usage Data)
Except as otherwise specified in these Terms, the User shall have no ownership rights, Intellectual Property Rights, or any other rights in any sense in the Usage Data, etc. The User may only use the Service to the extent permitted by these Terms.
In the following cases, the Company may, at any time and without prior notice to the User, delete, move, or otherwise modify all or part of the Usage Data, etc.:
If the content of such Usage Data, etc. violates these Terms
If, for technical reasons such as the data size of the Usage Data, etc. exceeding certain limits separately specified by the Company, it becomes difficult for the Company to maintain the Usage Data, etc.
If the Company reasonably deems such action necessary for the provision and maintenance of the Service
If the Company reasonably deems such action necessary for the smooth provision of the Service
If the Company reasonably deems such action necessary for other reasons
Article 10 (Assets)
Within the Service, “Assets” refers to information that a User can hold within the Service, which are digital contents defined within the Service.
The methods and conditions for a User to obtain Assets within the Service shall be determined by the Service. The acquisition of an Asset by a User does not imply the acquisition of copyright or other Intellectual Property Rights related to such Asset.
The User may transfer an Asset to another User through the method designated by the Company. Such transfer does not imply the transfer of copyright or other Intellectual Property Rights associated with the Asset.
If an Asset is transferred by any method other than that designated by the Company, the Company may suspend the use of such Asset (including use by any party and further transfers to third parties).
Article 11 (Acquisition and Use of Information)
Through the User’s use of the Service, the Company may acquire information related to the User (hereinafter, “User Data”), including but not limited to the following:
Nickname, profile icon image, age, gender, place of residence, email address, phone number
Device information (such as hashed UDID, device in use, MAC address, OS, device language settings, accessed country, etc.)
Usage status of the Service (such as the Service version, location information, usage history, etc.)
Information regarding campaigns in which the User participated
Information regarding inquiries, investigation of causes of problems, or investigations into User Data, etc., as well as information acquired from third-party apps (including add-ons running in a browser) when the User connects the Service with such third-party apps
If any of the User Data falls under “personal information” as defined under relevant personal data protection regulations, the Company shall handle such personal information appropriately in accordance with these Terms and the Company’s Privacy Policy.
The Company will use User Data for the following purposes:
User identification, notices and announcements (including not only announcements related to the Service but also information on other services provided by the Company), etc.
After-sales service and inquiries
Provision of advertisements about products or services of third parties
Conducting questionnaires, sweepstakes, and campaigns
Analysis of User trends, provision of services, advertisements, and information suited to such trends
Creation of statistical information related to usage status of the Service, and publication or provision to third parties of such information via the Service, the Company’s website, etc.
Investigation when there is a suspicion of a violation of laws or these Terms, or for other investigations to protect the Company’s rights
Except in cases permitted under relevant personal data protection regulations, the Company will not disclose User Data to any third parties without the User’s consent.
If the Company deletes the User’s Account or terminates the provision of the Service, the Company may, at its discretion, delete all User Data.
Article 12 (Prohibited Acts)
The User shall not engage in any of the acts listed below, nor any act that may fall under any of the following:
Acts that violate laws, public order, or morals, or these Terms
Criminal acts, acts leading to criminal acts, or acts that encourage such acts
Posting information made available for public viewing (including watching) via the internet that significantly impedes the healthy development of minors or acts that solicit minors to become sexual partners, etc.
Sending or saving child pornography or other content (texts, images, etc.) that is offensive to other Users
Any conduct for the purpose of sexual intercourse, obscene acts, or encounters, etc.
Sending or saving information related to relationships with persons one does not know in real life
Submitting false information (including failing to submit information that should be submitted) when registering for an Account, or otherwise providing or disseminating false information to the Company or a third party in the Service
Acts that encourage or solicit the use or sale of controlled substances such as stimulants, narcotics, or other drugs, or underage drinking, smoking, gambling, etc.
Acts that encourage or promote suicide or self-harm
Posting any content defaming, slandering, or insulting a third party, or any content that damages the reputation or trust of a third party, or other harassing acts
Posting expressions that lead to discrimination on the basis of race, ethnicity, gender, creed, social status, place of residence, physical characteristics, medical history, education, property, etc.
Using the Service or information provided within the Service for commercial activities outside the Service, or preparatory acts for such, regardless of the form of compensation (including selling or offering profiles outside the Service for any kind of consideration), except for acts permitted under these Terms
Acts for political or religious solicitation, or any other political or religious activities
Improperly collecting or using personal information of other Users
Acts that infringe upon the Intellectual Property Rights or personal rights, etc. of the Company or a third party
Creating, distributing, or using external programs such as BOTs, cheat tools, etc. (including external tools that manipulate results obtained by using the Service in ways not intended by the Company, but not limited to these)
Using for one’s own benefit any results obtained by a third party’s use of the external programs described in the preceding item
Using multiple Accounts for the Service for the purpose of engaging in any prohibited act set forth in this Article
Acting alone, colluding with other Users, or utilizing the actions of other Users, in order to fraudulently manipulate the results obtained by using the Service
Placing excessive load on the server or network that operates the Service
Unauthorized access
Deliberately providing or disclosing information about malfunctions of the Service to any third party other than the Company
Falsely posing as the Company, other Users, or any person or entity related to the Service, or causing any misunderstanding in third parties regarding the relationship with the Service
Distributing computer viruses
Modifying, damaging, disassembling, decompiling, or reverse-engineering any program used by the Service
Modifying, damaging, disassembling, decompiling, or reverse-engineering the OS installed on a device (including so-called “rooting” or “jailbreaking”)
Acts that cause damage to the Company or a third party
Acts that interfere with the normal provision of the Service
Acts that damage the credit of the Company or the Service
Using the Service despite there being a possibility that the User is a citizen or resident of a High-Risk Country
Any other acts that the Company reasonably deems inappropriate for a User of the Service
Article 13 (Restriction or Suspension of Use, or Deletion)
If the User’s conduct falls under any of the following items, the Company may refuse to allow such User to begin using the Service, suspend or restrict the User’s use of the Service, or delete the User’s Usage Data, etc. or Account:
If the Company reasonably determines that the User has violated or may violate these Terms (including the prohibitions set forth in the preceding Article)
If the User’s conduct (including acts or omissions outside the Service) causes or may cause disruption or interference with the provision of the Service, as reasonably determined by the Company
If the User has used the Service in a manner not in accordance with the Company’s designated methods, or in any other improper manner
If the User has previously been subject to measures under this Article by the Company
If the Company reasonably determines that there is a possibility the User is a citizen or resident of a High-Risk Country
If the Company otherwise reasonably deems the User inappropriate as a user of the Service
Article 14 (Modification, Suspension, or Termination of the Service)
The Company may, at any time and without prior notice to the User, modify all or part of the Service, or suspend or terminate the provision of the Service.
The Company may temporarily or long-term suspend or terminate the Service without prior notice to the User if any of the following events occur:
If the Service can no longer be provided due to an act of God (earthquake, tsunami, typhoon, lightning, heavy rain, flood, etc.), fire, power outage, interruption of telecommunications lines, or other unforeseen accidents, epidemics, war, disputes, civil unrest, riots, disturbances, labor disputes, legal or administrative restrictions, or other force majeure events (hereinafter collectively, “Force Majeure”)
If the Service can no longer be provided due to periodic or emergency maintenance of the systems required to provide the Service, network congestion, failures of providers, etc.
In addition to the above, if the Company reasonably determines for business or technical reasons that suspension or termination of the Service is necessary.
The User acknowledges that suspension or termination of the Service under this Article may cause the User to lose the ability to use certain data, services, or Assets provided by the Service.
The Company shall not be liable, except where the Company acted with intent or negligence, for any damages incurred by the User due to modification, suspension, or termination of the Service under this Article.
Article 15 (Disclaimer)
The User acknowledges that services and information provided through the Service are of a nature that may be updated on a daily basis. The Company does not guarantee the existence or content of such services or information on a permanent basis.
The Company shall not be liable for any and all damages incurred by the User or any third party as a result of the use or inability to use the Service, except where the Company acted with intent or negligence.
The Company does not warrant the completeness, reliability, appropriateness, usefulness, timeliness, legality, or compatibility with the User’s intended use or operating environment of the Service or information provided through the Service. The Company shall not be liable, except where the Company acted with intent or negligence, for damages incurred by the User as a result of using or being unable to use the Service or such information.
The Company makes no warranty of any kind regarding the legality, consistency, safety, accuracy, or non-violation of public order and morals for any and all third-party websites accessible via links from the Service.
The Company shall not be liable, except where the Company acted with intent or negligence, for any damages or losses incurred by the User due to the User’s use of the websites described in the preceding paragraph or the products or services offered through such websites.
The Company makes no warranty that the Service does not infringe the rights of any third party.
The Company shall not be liable, except where the Company acted with intent or negligence, for any disputes that may arise among Users or between a User and a third party in connection with the Service.
The Company shall not be liable, except where the Company acted with intent or negligence, for any damages incurred by the User caused by unauthorized access to the Service, the introduction of computer viruses, or other actions by a third party.
The Company shall not be liable, except where the Company acted with intent or negligence, for any damages incurred by the User arising from telecommunications carriers, electric utilities, or other businesses.
The Company shall not be liable, except where the Company acted with intent or negligence, for any damages incurred by the User in relation to the deletion or loss of information regarding the Service, loss of data resulting from the use of the Service, or malfunction or damage to equipment related to the Service.
The Company shall not be liable for any damages incurred by the User as a result of the delay or inability of the Company to perform its obligations to the User due to Force Majeure.
The Company shall not be liable, except where the Company acted with intent or negligence, for any damages incurred by the User arising from the fact that the User is a citizen or resident of a High-Risk Country.
Article 16 (Damages)
If the User breaches any provision of these Terms, or if the Company incurs damages due to reasons attributable to the User, the User shall compensate the Company for the damages incurred (including reasonable attorney’s fees).
Notwithstanding any provisions to the contrary that exempt the Company from liability, if, under applicable consumer rights protection laws, the Company is liable for damages to the User, the Company’s liability shall be limited to the total amount of fees or other economic value the Company actually received from the relevant User during the one-month period preceding the occurrence of the cause of such liability. However, this limitation shall not apply in cases where the Company has acted with intent or gross negligence. Even in such cases, the scope of damages for which the Company shall be liable shall be limited to direct damages actually incurred by the User, and shall not include consequential, incidental, or lost profit damages, regardless of whether the Company foresaw or could have foreseen such damages.
Article 17 (Prohibition of Transfer of Rights and Obligations)
Unless otherwise permitted under these Terms, the User shall not transfer to, change the name to, pledge, provide as collateral, or otherwise dispose of, in whole or in part, the User’s status as a User or any rights or obligations under these Terms to any third party.
Article 18 (Revisions)
If any of the following applies, the Company may revise these Terms by specifying the effective date of the revisions and publicizing the fact that these Terms are to be revised, the content of the revised Terms, and the effective date of the revisions via posting on the Service or on a website designated separately by the Company, or by another appropriate method:
If the revisions are in the User’s general interest
If the revisions do not conflict with the purpose of the transaction contemplated under these Terms, and are reasonable in light of the necessity of the revisions, the appropriateness of the revised content, and other circumstances related to the revisions
The revision to these Terms under the preceding paragraph shall take effect from the specified effective date, and the revised Terms shall apply to the User.
Article 19 (Validity)
If any provision of these Terms is deemed invalid based on applicable laws or regulations, the validity of the remaining provisions shall not be affected. Even if a provision is deemed invalid or is rescinded with respect to a certain User, the validity of these Terms in relation to other Users shall not be affected.
Article 20 (Governing Law and Jurisdiction)
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE). Any dispute, controversy, or claim arising out of or in connection with these Terms (including any question regarding their validity, invalidity, breach, or termination) shall be resolved by arbitration in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (SIAC), which are deemed to be incorporated by reference into this Article. The seat of arbitration shall be Singapore. The tribunal shall consist of a single arbitrator. The language of the arbitration shall be English.
Enacted and effective as of March 4, 2025.
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