A: We're sorry. Once TOKYO BEAST BASE and TOKYO BEAST TRIALS have been linked, they cannot be unlinked.
Problems during play
Q:I received the "A connection error occurred. Return to the title screen." error.
A: If you are unable to launch the game with this error, Mac users, please move the TOKYO BEAST TRIALS application (TOKYO BEAST.app) to the "Applications" folder and try launching it.
Q:I received the "An error occurred during communication. Would you like to retry?" error.
A: This error may occur in environments where your network connection is not good. Check your network status and retry.
About JEWELs
Q:How do I purchase JEWEL?
A: JEWELs can be purchased from the "TB STORE". For more information about the TB STORE, please check here.
Q:Can JEWELs be refunded?
A: JEWELs purchased cannot be cancelled or refunded.
Q:What is the difference between GEMs and JEWELs?
A: GEMs are an in-game currency that can be used in TOKYO BEAST BASE. JEWELs are the in-game currency that can be used in TOKYO BEAST TRIALS.
Q:Do JEWELs expire?
A: JEWELs purchased in TOKYO BEAST BASE expire 180 days from the date of acquisition. JEWELs purchased on the App Store and Google Play do not expire.