# Xactimate Virtual Tour Integration

The iGUIDE Virtual Walkthrough is now accessible directly within Verisk’s Xactimate. 

Upon creation, any iGUIDE Standard Sketch, Premium Sketch or Instant Sketch will have the virtual walkthrough URL embedded within it. Loading the ESX file into Xactimate will create a separate window within Xactimate containing the virtual walkthrough alongside the sketch.

<figure><img src="/files/TNlpUJ9jVJamRiu11nBF" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
The iGUIDE tour viewer functions the same way as the Mobile version, so the ratio and location of objects may look slightly different on the floorplan than the browser version.
{% endhint %}

### What is the benefit of this integration?

You can save time and increase efficiency by automatically having faster access to the virtual walkthrough directly within Xactimate. You will no longer need to open a separate browser window for the virtual walkthrough and switch between it and the Xactimate Sketch.

The virtual walkthrough is a valuable resource for remote visual inspection and measurement to improve claims accuracy and efficiency.

· Verify the true extent of the damage

· Verify wall, ceiling, and floor materials

· Use on-screen measurements to define any details in 3D space

· Access tags showing essential details such as moisture readings or thermal imaging

· Eliminate repeat visits

· Speed up dispute resolution

The new iGUIDE and Verisk Xactimate integration is a game-changer for professionals in the insurance, restoration and property claims industries. Combining iGUIDE's highly accurate property measurement data and immersive virtual walkthroughs with Xactimate's powerful estimating platform streamlines workflows, reduces errors, and improves collaboration between contractors, adjusters, and property owners.

Professionals can deliver greater transparency and efficiency throughout the claims process with faster, more precise estimates and detailed visual documentation. As technology continues to reshape the property industry, tools like this integration set a new standard for accuracy, efficiency, and customer satisfaction.

### Step-By-Step Instructions

1. Open the Xactimate Software and Log-in.
2. Open the Sketch for the property.
3. Once the Project is Open, click on the "Integrations" tab on the screen to the left of the floorplan to open up the iGUIDE Tour.

{% embed url="<https://www.youtube.com/watch?v=vm7qDBHAa5M>" %}

### Importing and Using an Underlay Image

The Verisk Team has put together a detailed article with instructions and images on how to import and use an underlay image in Xactimate Software. Please see the link [HERE](https://xactware.helpdocs.io/l/enUS/article/pdlwk5k8zd-importing-using-underlays) for more information. We are also providing a video below from the Verisk Team.<br>

{% embed url="<https://www.youtube.com/watch?v=-t5h0i-0yAQ>" %}

### Creating and Uploading an ESX into Xactimate using iGUIDE

{% embed url="<https://www.youtube.com/watch?t=2s&v=LnE_QlYWQF8>" %}

### FAQ

Q: What if Protected mode is enabled on my iGUIDE?

A: The tour will not appear in the Xactimate Software if Protected Mode is enabled. Instead, it will automatically open a link to prompt you to sign in to see the tour. You can resolve this by unprotecting the tour. For more information, please see [Protected Views & Viewer Lists](/url/planitar.gitbook.io/iguide-support/support-center/iguide-portal/how-to/edit-an-iguide/protected-views-and-viewer-lists.md).

Q: Do I have to opt into this feature?&#x20;

A: It will be automatically enabled when a Sketch is completed.

Q: Can I turn this feature off?&#x20;

A: No

Q: Can I manually load my Radix or standalone iGUIDE into Xactimate?&#x20;

A: No

Q: Does this work with Instant Sketch?&#x20;

A: Yes


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